Beautiful Young Elf Walking Unicorn She 1 - Fantasy Canvas Art Wall Decor
Regular price
$28.49
- Description
- Returns And Refund Policy
- Shipping Policy
- Q&A
This stunning wall art will become the center piece of your home in no time. We use the advanced and excellent canvas printing technology that makes our product eye candy and sturdy.
- Our 100% premium canvas is made of the best materials, ensuring longer lifespan and durability.
- Protected with UV scratch-resistant and waterproof laminates.
- High quality, made 342 GSM and 14 mill canvas with a satin finish, UV-protected, fast delivery speed.
- Our archival canvas contains no optical brighteners and will not be yellowed over time.
- All sets come ready to hang.
Canvas Size Chart
Unique Features
- Printed with UL Certified GREENGUARD GOLD Ink - reduces indoor air pollution and the risk of chemical exposure.
- Water resistant matte finish - will not scratch, crack, fade or warp.
- Anti-yellowing, will not oxidize.
- Finger jointed, kiln dried stretcher bar.
- Stretcher bar is FSC certified from sustainable forests, knot, sap, and warp free.
- Ready to hang - arrives with pre-installed sawtooth hanging hardware.
- Rubber bumpers – protects wall surface and keeps print level.
Care
- Clean with a dry cloth when needed.
Example of mockup with message
- Due to variations of light and color settings of computer/personal device screens, colors may appear slightly different from photographic images.
- Due to the manufacturing process, sizes of items listed in descriptions are approximate and actual size may vary slightly.
Refunds & Replacement
Your satisfaction is our #1 priority. For any defective products, send us an e-mail at info@fyiplanet.com or reach us on Facebook Messenger with Messenger Button right down the bottom right of page for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
1. Design error: wrong design compared to information provided by customers on our site.
2. Bad quality: blurry image/print.
3. Exceeded shipping time: If you do not receive the order within the timeframe.
4. Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary information
1. Your order/invoice ID
2. In case you get wrong item/ damaged item please send us a picture of the item you received via email info@fyiplanet.com or message us on Facebook Messenger with Messenger Button right down the bottom right of page.
PLEASE NOTE
We do not process a refund/reprint in the following cases:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested); and your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country's customs, being delayed by a natural disaster, showing "delivered" in the tracking system, having been shipped into your mailbox but gotten lost).
2. Item tracking information showing “returned to sender” because customers did not collect per instruction through emails or instruction of post office notice => Either 50% refund or Discount 50% for replacement order (please email for further instructions).
Exchanges
We do not offer exchanges/returns for size unless it is our fault for sending the wrong-size items. For other reasons like sewing or printing problems, we will take care of them all for you. Please contact us first and we will guide you through the steps. Please do not send your purchase back to us unless we authorize you to do so.
Returns
Since our products are printed on demand and every order is custom made, We do not accept return if the order was not damaged during shipment or defected in production.
Cancel Policies
We can only accept cancel request which comes with a full refund in the following circumstances:
- Customer sending cancel request through emails to info@fyiplanet.com or Facebook Messenger within 24 hours after order placement point of time.
- Order having been paused by the production team and customer support team having contacted customers to notify customers for further discussion and decision on order details (including adjustments on order information, the ordered item design and whether to keep or cancel your order). This means that in such case we will contact you first.
Have more questions? Contact us anytime, we're here for you 24/7.
Mail Support: info@fyiplanet.com
Facebook Messenger Support: Facebook Messenger Button at the bottom right of page or visit facebook page FYI Planet.
When will my items be shipped?
To estimate when you can expect your order, please refer to the timeframe below.
In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 1-5 days or more.
ESTIMATED TIME OF ARRIVAL (Processing + Shipping time)
Product | Info | US | AU, CA, UK | Europe | Rest of World |
Canvas, Poster Print | Processing | 7 - 9 days | 7 - 9 days | 7 - 9 days | 7 - 9 days |
| Shipping Time | 7 - 9 days | 5 - 12 days | 5 - 12 days | 5 - 14 days | |
| Shipping Fee | Free | $6 | $17.50 | $45 |
| Blanket, Pillow | Processing | 7 - 9 days | 7 - 9 days | 7 - 9 days | 7 - 9 days |
| Shipping Time | 14 - 16 days | 14 - 16 days | 14 - 16 days | 14 - 16 days | |
| Shipping Fee | Free | $6 | $17.50 | $45 |
Expedited Shipping Service is only available for the Canvas Art Wall Decor orders within the US at additional cost of $49.95, except for Alaska, American Samoa, Guam, Hawaii and Northern Mariana Islands.
PLEASE NOTE
1. The above timeframe is only applied for orders to the US with standard shipping method ("days" here is "business days")
2. The majority of our orders are processed and shipped within the timeframe we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery timeframe. We will send you a order confirmation email should there be delay of any kind.
3. Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. We apologize for any inconvenience that this may cause to you.
4. Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.. We're so sorry for this inconvenience and hope that you can understand for us.
How to Check/Track order status?
1. If your order has been shipped out, a Tracking Number will be sent to you via email.
2. You can track your order via the following link: https://fyiplanet.com/pages/track-order
3. Contact FYI Planet Customer Service at either: info@fyiplanet.com or Facebook Messenger Button at the bottom right of page if you have any doubts referring to your orders.
I never received my package, what should I do?
Many times your package will be sitting at the local post office due or there was a missed delivery attempt.
For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.
For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.
If your item has not arrived within the time frame, contact FYI Planet Customer Service at: info@fyiplanet.com or Facebook Messenger Button at the bottom right of page and we will do our best to help you!
How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method.
Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.
International buyers - What about customs? Will I be charged for duties or customs when my package arrives in my country?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be.
Have more questions? Contact us anytime, we're here for you 24/7.
Mail Support: info@fyiplanet.com
Facebook Messenger Support: Facebook Messenger Button at the bottom right of page or visit facebook page FYI Planet.
When will my order be shipped?
Canvas orders are usually processed and shipped within 2-3 days of purchase. When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us.
If your order hasn’t shipped throughout the regular time frame, please reach out to us! We’ll resolve it asap through either email: info@fyiplanet.com
Please see all of our Shipping Policy.
What is your returns policy?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you.
To return your merchandise, please email: info@fyiplanet.com for the return address and always include your ORDER NUMBER and full NAME.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.
Cancel Policy
You may cancel your order within (24) hours of purchase, MST. We are committed to our customers and your satisfaction.
To cancel your merchandise, please email: info@fyiplanet.com and label the subject line: CANCEL MY ORDER, and make sure to include your full NAME and ORDER NUMBER.
Cancellations after (24) hours will require the customer to return the undamaged product to receive a full refund. We cannot exchange your order after (24) hours because it will have already gone into production. Please review our Returns and Refund Policy.
Change My Order
You may amend your order and address details within (24) hours of purchase. Please contact info@fyiplanet.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER, and make sure to include your full NAME and ORDER NUMBER. We will confirm your changes have been made.
Damaged Order
If your product arrives damaged or defective in some way we offer a hassle-free replacement. Here’s how:
- Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
- Attach your photos to an email and send them to info@fyiplanet.com. Please include your ORDER NUMBER, FULL NAME and brief description.
You will receive an email within 24 hours confirming that your damaged replacement will be processed.
If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on the claim and automatically send out your replacement.
Who do I contact for Press Inquiries
For all press inquiries email info@fyiplanet.com and your email will be forwarded to the right person!
What carrier do you ship our orders with?
Which carriers are picked depend on their performance during the time, normally we will send your orders with FedEx, UPS, USPS, Yun Express, etc.
Are there Duties for order within the US?
No there are no additional duties. For international orders, depending on the country of residence, you may have to pay fees!
Promotions
If you have received a promotion offer CODE, you may redeem your discount at the time of Checkout in your Cart Discount section.
What methods of payment do you accept?
We accept all major credit cards through our merchant service provider PAYPAL.
Help & Contact Us
If we have not answered all of your questions in this customer service section, please Contact us! info@fyiplanet.com or send us a message on Messenger, fill in contact form with your full NAME and ORDER NUMBER and our customer service specialist will be in touch shortly!